CXPinsight

See what your customers do and listen to what they say.

CXPinsight pairs behavioral session recordings with Voice-of-Customer surveys — and makes it all callable by AI through MCP.

Record your visitors’ sessions

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Customer’s Actions

Capture any Event — or a sequence of events — and convert it into an opportunity.

4 Ways to interact with your customers at any point in their journey.

sayyar.store/checkout
Recorded session — sayyar store

How was your checkout?

Your feedback fixes the last step.

😠🙁😐🙂😄
The payment button didn’t respond…

You didn’t finish your order

Items still in your cart.

Offer image · AI-generated

15% off, just for you

A nudge at the moment of hesitation.

Privacy policy update

Acceptance required before continuing.

— no close button · mandatory —

A 360° view of your customer’s behavior.

Session click heatmap on the sayyar store landing
Heatmap
A — heatmap
REC
replaySession replay
B — full session, scrubbable
Top topics — dashboardTop topics
D — customer comment (top topics)
Device & OS — engagementDevices & OS
C — devices & OS
Add to cart vs purchases per productDrop-off
E — product drop-off
Make the whole product card clickable

Shoppers keep clicking the product picture, not the button — the heatmap (A).

← A
Add Apple Pay to checkout

Most shoppers are on iPhone (C · Devices & OS) and named Apple Pay their top ask in comments (D · Top topics).

← C · D
Offer a nudge on high-drop-off items

Dashcam, Tire and Charger convert under 25% from cart (E) — trigger an offer on these to win the sale back.

← E
Recommendations
Recommendations — three fixes

Let us do the heavy lifting.

Point your AI agent at the MCP server, and every signal and surface becomes a tool it can read, create, and act on.

# Claude Code — one lineclaude mcp add--transport http cxpinsight \ https://voice-mcp-server.onrender.com/mcp \ --header"Authorization: Bearer < workspace-key > "

More features.

Theme builderTheme builder
A · THEME

Custom Theme

Advanced customization — brand every surface with colors, logo, and light or dark, with defaults that cascade.

Trending & reputation
B · SOCIAL

Social Listening

Track trending topics and measure your brand’s reputation — and your competitors’ — across X and social.

Integrations
C · AUTOMATE

Definitions & Webhooks

Define any event once and unlock infinite automations — signed, retried, and monitored across your whole stack in real time.

Customer Experience made Simple & Easy

CXPINSIGHT · CUSTOMER INTELLIGENCEBEHAVIOR × VOICE × MCP

We use CXPinsight to understand how this app is used — page activity, performance and (with your permission) anonymized session replay. No form field contents are recorded.